Job Description

Sales Manager - Inside Sales

Join the Window Genie Team!

Window Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes in your community. We specialize in window cleaning, pressure washing, gutter cleaning, holiday lights, and more.

As a Sales Manager, you play a critical role in driving revenue and business growth through inside sales and customer relationship management (CRM). You will be responsible for handling inbound calls, following up with customers before and after service appointments, and converting leads into scheduled jobs. By delivering exceptional customer service and leveraging our CRM system, you will help maximize our service bookings and customer retention.


Key Responsibilities:

  • Handle inbound sales calls, provide service information, and convert inquiries into booked jobs.
  • Conduct CRM follow-ups with leads and past customers to generate repeat business and upsell additional services.
  • Proactively contact customers before and after service appointments to confirm details, address concerns, and ensure satisfaction.
  • Accurately price services over the phone and prepare service estimates.
  • Track and report sales performance metrics, identifying opportunities for growth.
  • Work closely with technicians and office staff to optimize scheduling and job completion.
  • Maintain a professional, customer-focused approach to all interactions.

Qualifications:

  • 2+ years of inside sales experience, preferably in a home service or similar industry.
  • Strong phone sales and customer service skills.
  • Experience using CRM systems for lead tracking and follow-ups.
  • Excellent verbal and written communication skills.
  • Ability to multitask, stay organized, and work in a fast-paced environment.
  • A positive, goal-oriented mindset with a drive to meet and exceed sales targets.

Compensation & Benefits:

  • $50,000 - $60,000 base salary (depending on experience)
  • Performance-based bonuses and commissions
  • Benefits: including paid holidays, paid vacation, and 401K plan
  • Growth opportunities within the company

We are actively interviewing for this position - apply today and our hiring manager will follow up!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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